SOLUTIONS

Functional Service Provider (FSP) Model

Building trust and long-term strategic global partnerships

You did an amazing job in such a short time. Thank you very much for your partnership!

Program Lead

Global Pharmaceutical Sponsor

Sponsors benefit from an adaptive FSP structure for an evolving pharmaceutical industry.

At MMS, our customer-aligned FSP teams go beyond delivery. We partner with you to find the right outsourcing model, level of oversight, scale, and governance to provide a functional sourcing solution that best suits your organization’s unique needs.

Sponsors around the globe engage with MMS as a CRO provider for FSP partnerships in the following areas:

Our FSP models are designed to be flexible and scalable, allowing MMS experts a level of engagement to adapt to your changing needs. Tailored key performance indicators (KPI), governance, and communication plans meet you where you are, as well as provide the tools and structure to achieve your long- and short-term strategic goals.

As an innovative, award-winning CRO, MMS leverages decades of evolving, long-term FSP partnerships with a commitment to process improvement, cost efficiencies, and innovation to help you succeed.

Key benefits of choosing the MMS FSP model include:

Experience and consistency of an FSP relationship allows MMS to bring the greatest value and specialized knowledge, rather than other transactional models
Effective and efficient communication plans by defining roles and responsibilities, with a clear escalation process
Access to global talent ensures seamless resourcing strategies and ability to meet urgent timelines due to regulatory and/or team needs
With a focus on innovation and technology, MMS can bring our combined service and technology solutions to build efficient processes and bring time and effort savings
Operational efficiencies are gained through interdependent cross-functional services in medical writing, data services, pharmacovigilance, quality control and more
Through value-added FSP partnerships, MMS strives for seamless collaborations that build trust

Integration of AI into Medical Writing FSPs

With deep experience in advanced medical writing technologies, we help life sciences teams reimagine how regulatory and clinical content is created and managed. By embedding artificial intelligence and intelligent automation into everyday processes, we accelerate document development, improve consistency, and reduce operational burden. Our approach delivers measurable ROI, from accelerated timelines to more efficient use of expert resources.

Our approach is to make AI a trusted partner in medical writing and document authoring, augmenting human expertise rather than replacing it. That’s why we focus on responsible, practical technology adoption backed by optimized processes, alongside the development of our teams’ skills.

At MMS, our team has integrated AI and automation across multiple use cases including content drafting for regulatory documents, clinical study reports, and plain language summaries. We are realizing benefits for our clients including:

Reduce average Draft 1 authoring document time by up to 50%, through enhanced preparation processes, increased efficiency and quality.
Increased document consistency and reduced burden of reviewer time
Freeing medical writers from repetitive tasks, enabling greater focus on strategic content and scientific integrity.
Building a foundation for continuous improvement and adaptability through AI-driven workflows.

Request more information on our suite of customizable FSP solutions.